1) How to order on Tango's
 
2) Method of Payment
3) Prices
4) Cost of transport
5) Delivery with express courier
6) Receipt of Goods
7) Right of withdrawal

How to order on Tango's

Here are the steps necessary to complete an order.

Step 1: Shopping Cart

Once you reach the desired product click on the button "ADD TO CART" to put it in your cart and begin to fill in your purchase order. The product will be automatically shown in your shopping cart.
We are in the CART page. The first step in the creation of your purchase order. Here you can decide whether to remove it from the cart pointing the "REMOVE" box or decide to change the number in the space provided, in both cases, click on "Refresh" completes the task by clicking on "BUY" to complete the order. Here you can choose the payment method. Here the additional expenses for each type of payment.
Decide the amount, which items to buy and how to pay click on "PROCEED WITH ORDER".

Step 2: Registration

If you have never shopped on TANGO'S be prompted to fill out the customer registration form, otherwise just enter your access codes (email address and password) that you provided at the time of your registration on TANGO'S.
If the shipping information are different from the registration you must enter the destination using the "Change Address" button, then click on the "Continue" button on this page select the receiver of the invoice, if you want to change the header data click "Change Address" then click "Continue", finally choose the payment method and click "Continue".

Step 3: Summary

Here we are at the last step of the order: the Summary of all data. Here is a summary of your data and the selected products and the total order. In the "NOTE" field you can specify any notes about the order.

Step 4: Confirmation

Upon Conclusion of the order, you will receive a confirmation message. The order will be shipped to the address, please therefore check that all details are correct.

Method of Payment

Purchases made on Tango's.com are safe and guaranteed and can be made in different ways and with maximum transparency:

Payments

You can choose to pay the purchase made directly to the delivery of the product simply by contacting us directly by email or by phone. Remember that choosing cash on delivery, you will have an additional charge of 2 €.
Payment by bank transfer
If you choose to pay the goods directly upon delivery by bank transfer you must send proof of payment indicating the number of CRO by fax (+39 05834462805) or by e-mail (info@tango-s.com) no later than 3 (three ) working days from the date of acceptance of the order and it’s confirmation. The sending of the order by Tango's Sas di Davini Maria Tiziana & Co. will take place only when the actual crediting of the amount due on c / c Tango's Sas di Davini Maria Tiziana & Co. within 7 (seven) working days from the date of acceptance of the contract. Exceeded these limits, the order will be canceled. It is necessary that the bank transfer has the order number, name and surname of the person making the order. The transfer should be made payable to:
Beneficiary: Tango's Sas di Davini Maria Tiziana & Co.

  • Banca: BANCO POPOLARE SOCIETA' COOPERATIVA
  • IBAN: IT95 O 05034 24736 000000001704
  • C/C: 000000001704
  • CIN: O
  • ABI: 05034
  • CAB: 24736
  • In the event of purchasing goods with credit card payment mode (contextual to the conclusion of the payment by credit card), the credit cards are Visa and Mastercard. The reference bank will provide to authorize only the debit of the amount of your purchase. In case of cancellation by the Customer and in case of rejection of the contract by the Davini's Tango Sas Maria Tiziana & Co. it will be required on the part of Tango's of Davini Sas Maria Tiziana & Co. , the annulment of transaction and the transfer of the amount involved. The release times depend exclusively on the banking system and can reach up to their due date (24 days from the date of authorization). Once the cancellation of the Tango's transaction Davini Sas Maria Tiziana & Co. can not in any way be held responsible for delays and / or damage caused by the banking system. Tango's Sas di Davini Maria Tiziana & Co. reserves the right to ask the customer additional information or sending copies of documents proving the ownership of the credit card used. If the Customer does not provide such information and / or copies Tango's Davini Sas Maria Tiziana & Co. reserves the right to not accept the conclusion of the contract. At no time during the purchase process using credit card, is Tango’s Sas di Davini Maria Tiziana & Co. able to know personal information about the proprietor since the information is transmitted directly to the bank site that handles the transaction, protected site. This is why Tango's Sas di Davini Maria Tiziana & Co. can not be held responsible for any fraudulent use of credit cards by a third party upon payment of products purchased on it’s site.

Prices

Prices are included in the Tango-s.com electronic catalog. If you find indicated .0,00 € it means that the price of that item will be treated with reserve if so do not add to cart but please contact us at our e-mail address.

Cost of transport

Fixed contribution for Transport and packaging: € 7.50 for orders less than € 150.00
Payment on delivery: For payment on delivery, the cost of transport and packaging is €. 9.50 for orders less than € 150.00.
For orders over € 150.00, the contribution for transportation and packaging are FREE.
Shipping charges are added to the total order and are automatically calculated at the end of your purchase.

Delivery with express courier

Shipments are made by courier SDA. In the case of express courier delivery, the courier makes deliveries without notice, in case of absence the new delivery is made within 24 hours; If there is still no proof of the courier in four or five days, if these attempts should not be successful, the goods will be rendered to Tango's Sas di Davini Maria Tiziana & Co. resulting in cancellation of the order and charged shipping costs.

Receipt of Goods

The delivery time is about 2 working days from the date of the order for the products in immediate delivery for all other delivery items are indicated in the catalog and may vary depending on product availability. The delivery times are indicative only and are in no way binding.

Receipt of Goods

Upon delivery of the goods by the courier, the customer is required to check:
that the number of boxes is the same as indicated in the transport document;
the packaging is not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or metal).
Any damage or the mismatch in the number of packages or particulars, must be immediately reported to the courier who delivers, adding the words '' goods subject to control '' on the appropriate document and confirmed immediately by registered mail to : Tango's Sas di Davini Maria Tiziana & Co. Via Bocchi 139 55013 Lammari (LU)
Warning: if you accept without adding the necessary terms to the goods delivered by courier, you will in no way claim any shortages or transport damage due later from Tango's Sas di Davini Maria Tiziana & Co., but only from the courier.
We also want to specify that the following wording "whole accepted package" is not taken into account by the courier which then does not accept claims or damages, so the control needs to be done on time with the courier. Any hidden defects (eg .: theft or missing), must be reported in writing by registered return receipt addressed to Tango's Sas di Davini Maria Tiziana & Co. Via Bocchi 139 55013 Lammari (LU). Any reporting besides these terms will not be taken into account. For each statement, the customer assumes full responsibility for what declared.

Complaints

Complaints may be reported to Tango's Sas di Davini Maria Tiziana & Co. info@tango-s.com
Remember that every complaint must be always full of references sent by whoever forwards (name, surname, address, telephone and email).

Right of withdrawal, Warranties and Purchase Agreement

Right of withdrawal

The right of withdrawal is regulated by Legislative Decree. N. 206 of 06/09/2005. The right of withdrawal is regulated by law if the
Customer (i.e. a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating in a reference to VAT) has the the right to terminate the purchase contract for whatever reason.
To utilize this right, the customer must send to Tango's of Baccili Enrico notice within 10 working days of receipt of the goods. The communication of withdrawal must be sent by registered letter with return receipt addressed to: Tango's of Davini Sas Maria Tiziana & Co. Via Bocchi 139 55013 Lammari (LU).
The communication may also be sent in advance by e-mail indicated in the contact page, if confirmed with registered letter within 48 hours.
Warning: we can not apply the right of withdrawal to customers who purchase with VAT and the goods custom-made.

Method  of Withdrawal

The right of withdrawal is subject to the following conditions:
The law applies to the product purchased in it’ss entirety; it can be applied only on the withdrawal of the product (e.g. : accessories, etc.);
The products must be returned intact and in original packaging, complete in all of it’s parts;
to limit damage to the original package, we recommend to enter it into a second box;
The attachment of labels or tape directly on the original packaging of the product should be avoided,
according to law, the shipping costs for return of the goods are charged to the customer; these relate to the return of the product and not to those of the first shipment previously supported by Tango's Sas di Davini Maria Tiziana & Co. that will be reimbursed. The customer is totally responsible until the shipment has arrived in our shop; if the goods are damaged during transportation, Tango's Sas di Davini Maria Tiziana & Co. will inform the customer (within 5 working days of receipt of goods in their shop), to enable him to file a timely complaint against the carrier and to obtain reimbursement of the value of the property (if insured); in this case the product will be returned to the customer, while canceling the request for withdrawal; Tango's of Davini Sas Maria Tiziana & Co. are not responsible in any way for damage or theft / loss of goods returned by uninsured shipments;
upon arrival in the store, the product will be examined to assess any damages not caused by transport.
If the package and / or the original packaging are damaged, Tango's Sas di Davini Maria Tiziana & Co. is authorized to deduct from the refund due to a percentage, but no more than 10% of it, towards the cost of restoration.

Withdrawal procedure

The procedure established by: Tango's Sas di Davini Maria Tiziana & Co. Via Bocchi 139, 55013 Lammari (LU)
VAT no. 02420840460 - REA at the Chamber of Commerce of Lucca No. 224334

once the customer has decided to utilize the right of withdrawal with:
-Communication Of withdrawal by registered recommended mail /return receipt to be sent within a period not exceeding 10 days at the following address: Tango's of Davini Sas Maria Tiziana & Co. 139, Lammari (LU). This communication can also be sent in advance by e-mail, as long as confirmed by registered return receipt within 48 hours
-Waiting confirmation of receipt by registered mail by Tango's Sas di Davini Maria Tiziana & Co.
-Sending of the The package in the manner described in the previous paragraph. The refund will be made within a period not exceeding 15 days. working days from receipt of goods
Refund in the right of withdrawal
Except for any repair costs for damage to the original packaging, Tango's of Davini Sas Maria Tiziana & Co. will refund the customer the full amount already paid as quickly as possible, and in any event no later than 30 days from receipt of notice of withdrawal. By law (Legislative Decree no. 206/05), the shipping costs for return of the goods are charged to the customer; these relate to the return of the product and not to the first shipping previously performed .
The Buyer shall promptly provide the bank with (Cod. IBAN) in order to obtain reimbursement.
Current Account of the invoice or receipt).

When the right of withdrawal lapses

The right of withdrawal is lost for lack of required integrity of the goods (the packaging and / or it’s contents), in cases where Tango's Sas di Davini Maria Tiziana & Co. finds:
Using any part of the property;
the lack of the original packaging outer package;
the product is damaged for causes other than it’s transport;
the absence of integral elements of the product (accessories, parts, etc.);
in the cases mentioned above, Tango's Sas di Davini Maria Tiziana & Co. will proceed in returning to sender the goods purchased by charging the same shipping costs;
may not utilize the right of withdrawal Customers may not utilize withdrawal who purchase with VAT and those who buy goods on order and tailored.

Applicable law

Assistance provided directly from Tango's
For any question relating to items already delivered (non-conforming product or damaged, missing material, etc.), Please contact us. Tango's Sas di Davini Tiziana Maria & Co. will use this information to customize and improve the service it offers.

Complaints

Tango's Sas di Davini Maria Tiziana & Co. is very attentive to the needs of it’s customers. Report any anomalies and inefficiencies: missing goods ordered, unprofessional staff, unreliable couriers, etc. We will be ready to respond and solve your problems. You have the option to file a complaint in writing directly to this address: info@tango-s.com

Jurisdiction

The sales contract between the customer and Tango's Sas di Davini Maria Tiziana & Co. is concluded in Italy and regulated by Italian law.
For the solution of civil and criminal controversies arising from the conclusion of this sale contract, if the customer is a consumer, the local jurisdiction is that of the reference forum of his town of residence; in all other cases, the local jurisdiction is only that of the forum of Lucca.

Sales prices

All the selling prices of the products shown in Tango-s.com site include VAT and all other taxes.

Terms of purchase

All the selling prices of the products shown on the Tango-s.com site which are offered to the public in accordance with art. 1336 cc, are inclusive of VAT and all other taxes.
Shipping will be charged to the customer, clearly displayed before completion of the order.
All prices listed in the windows, product details and during the purchase phase are indicated in Euros.
In case of discrepancy in prices, following the order, immediate communication will be made to the customer by phone or by e-mail without penalty and the customer can withdraw from the purchase commitment.

IMPORTANT

Total checking of packages or envelopes containing the goods ordered is necessary. Tango's Sas di Davini Maria Tiziana & Co. declines from every responsibility, on the correct content and integrity of the goods  if the abnormalities are not specified on the courier’s delivery note arrival. For refund or in case of lack of products that are insured, you should accept by writing arrival the words: "I agree reserving the right to  control the number of pieces and the integrity of the products".